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Esse mapa conceitual, produzido no IHMC CmapTools, tem a informação relacionada a: Grupo_11_Alice_Ana-Marques_trabalho-grupo, Turtle Diagram is used to evaluate Customers, Process Approach is used to provide Continuous Improvement, Turtle Diagram is include Methods, Turtle Diagram is include Effectiveness and efficiency, SWOT Analysis ???? Opportunities, Turtle Diagram is used to evaluate Process, Process Approach is implicit Process Review, Turtle Diagram is include Activities, SWOT Analysis ???? Strengths, PDCA Cycle ???? 1 - Plan, PDCA Cycle ???? 3 - Check, SWOT Analysis ???? Weaknesses, Turtle Diagram is focus on How many?, PDCA Cycle ???? 4 - Act, Turtle Diagram is include Risks, Process Approach is considering Requirements, Turtle Diagram is focus on Who?, ISO 9001 ???? Turtle Diagram, Turtle Diagram is include Measurements, ISO 9001 ???? Process Approach