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This Concept Map, created with IHMC CmapTools, has information related to: Knowledge management tools, Content Management includes Office Automation Systems, Content Management includes Document Management Systems, Knowledge Management Technology Tools (Moffet & McAdam 2003) is classified as Business Intelligence, Collaborative tools Includes Knowledge Directories, Business Intelligence includes Decision Support Systems, Collaborative tools Includes Intranet/ Extranets, Collaborative tools Includes Groupware Technology, Content Management includes Electronic Publishing Systems, Collaborative tools Includes Meeting Support Systems, Knowledge Management Technology Tools (Moffet & McAdam 2003) is classified as Collaborative tools, Content Management includes Agents and Filters, Knowledge Management Technology Tools (Moffet & McAdam 2003) is classified Content Management, Business Intelligence includes Knowledge-based Systems, Business Intelligence includes Data Warehousing, Content Management includes Internet