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This Concept Map, created with IHMC CmapTools, has information related to: Sfortune3, What are the benefits of mediation when dealing with conflict? defined Mediation is: "the act or process of mediating; especially: intervention between conflicting parties to promote reconciliation, settlement or compromise." (Merriam-Websters Collegiate Dictionary), Mediation is: "the act or process of mediating; especially: intervention between conflicting parties to promote reconciliation, settlement or compromise." (Merriam-Websters Collegiate Dictionary) purposes ????