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This Concept Map, created with IHMC CmapTools, has information related to: Demeanor, PGC Knowledge includes awareness that PGC interpersonal actions are backed up, PGC Bad Decisions e.g., Wrong decision given the time of day, Local utility operators place Telephone calls, People Skills include Need to relate to a wide range of people/roles, Need to relate to a wide range of people/roles e.g., Local utility operators, Telephone calls mean Less time for PGC to concentrate on task at hand, Need to relate to a wide range of people/roles e.g., Coworkers, Local utility operators can cause PGC Bad Decisions, Take a local view mean Having to "give lesons", Take a local view mean Less time for PGC to concentrate on task at hand, People Management Skills are facilitated by PGC Knowledge, Local utility operators may take Take a local view, Proper demeanor are facilitated by PGC Knowledge, Irrelevancies e.g., Weather, Unnecessary traffic can be Distractions, Irrelevancies mean Less time for PGC to concentrate on task at hand, Irrelevancies mean Having to "give lesons", Unnecessary traffic can be Good, Top executives can be Distractions, Proper demeanor i.e., Need to act like you are in control