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This Concept Map, created with IHMC CmapTools, has information related to: Negotiation, Conflict can be managed by indirect conflict management approaches, negotiation can be constituency, direct conflict management approaches are avoidance, negotiation can be intergroup, substantive conflict is based on work goals, Conflict can be managed by direct conflict management approaches, direct conflict management approaches are compromise, indirect conflict management approaches are use of mythology and scripts, direct conflict management approaches are smoothing, direct conflict management approaches are authoritative command, Conflict may be resolved with negotiation, direct conflict management approaches are collaboration, emotional conflict is based on personal feelings, Conflict occurs when parties disagree, indirect conflict management approaches are appeals to common goals, negotiation is making joint decisions, Conflict involves emotional conflict, indirect conflict management approaches are organizational redesign, Conflict involves substantive conflict, negotiation can be two-party